The things people ask on the first call.

No, on both counts. We are a private not-for-profit institute. We have no statutory authority, and our credentials and audit certificates do not replace any obligation you have under the Food and Drugs Act, Health Canada’s GUI-0069 distribution guidance, provincial pharmacy regulation or CFIA requirements.

What our work does is give you evidence. Members typically use a Dapor audit report and their handler training records as part of the evidence pack they present to an inspector or a customer — not as a substitute for it. Anyone who tells you a Dapor certificate satisfies a regulator is misrepresenting us, and we would like to know about it.

Nobody owns it. Dapor is a member-governed not-for-profit corporation registered in Manitoba, with a nine-member volunteer board elected by voting members. In the year ended 31 December 2025 we took in $3.46M CAD: 41% membership dues, 28% certification and training, 19% advisory and audit fees, 8% events, and 4% a research grant supporting the corridor dataset. Audited statements are published each April in the standards library.

Not as dues, commission, referral fees or revenue share — suppliers are not eligible for membership and cannot sit on a technical committee or vote. They may sponsor a table at the Assembly, which is disclosed in the programme and in the annual report. Auditors are prohibited from naming a product in a report. The rule costs us roughly $180,000 a year in dues we decline.

Because a standard that sits behind a $340 paywall does not get read on a loading dock at 05:30. Our documents exist to change what people do with a pallet, so the cost of access has to be zero. The development work is paid for by dues and by the fee-for-service side of the house.

You may cite DCS documents in your SOPs and contracts, quote clauses inside your own procedures, and adapt our templates without attribution. You may not republish a document as your own work, and you may not imply that reading a standard certifies you.

Comment during the window, or propose a new work item at any time. Every draft has a 90-day public comment period, open to anyone, member or not. Comments are published with their disposition alongside the final text, so you can see what was accepted, what was rejected and why. Two documents are open right now — see open comment windows.

Yes. If you were audited against DCS-01:2019 you can request that edition for your audit trail. Email member services with the document code and revision.

Yes, for CCH-1 and the Winter Corridor workshop. In-house CCH-1 is $8,900 CAD for up to 18 candidates plus instructor travel outside Manitoba, which works out cheaper than open cohorts above about eight people. Delivery in French needs six weeks’ notice. The advanced credentials (CCQL-2, TMP-3, EXI-3) run as scheduled cohorts only, because they need the lab or a mixed group.

Roughly 9% of CCH-1 candidates do not pass first time. One re-sit is included in the fee; a second is $180. We do not issue credentials for attendance. Candidates may appeal a result within 30 days — a different examiner reviews it, free, with a decision inside 15 business days.

Yes, in the sense that it was never yours. Credentials are held in the individual’s name and go with them. Employers can verify any credential number through member services. This is deliberate: it is the person who has to make the right call at the dock door, not the company.

A Facility & Fleet Assurance Audit starts at $4,800 CAD for one site and its outbound fleet, at the member rate. Price moves with the number of sites, the number of product classes in scope, whether both seasons need to be assessed, and travel outside Manitoba. You get a fixed number in writing before any work begins, and we re-quote rather than issue variations. The full price list is on the advisory page.

No, and that is not us being coy. Our auditors are contractually barred from naming a product in a report. What we will do is tell you what performance you need to demonstrate — for example, that a passive shipper must hold its payload for 96 hours at −25 °C ambient with two hours of handling exposure — and how to test whether a candidate product does it. Take that specification to the market yourself.

Within three business days for an Excursion Investigation, and faster if product is on hold. Call (204) 555-0184 and ask for the duty assessor. The most useful thing you can do before we arrive is stop overwriting data: secure the logger files, the dock records, the reefer download and the driver’s hours for the run in question.

Influence and access, not content. Dues buy ballot rights on what the standards say, the technical helpline, member rates on courses and audits, Assembly places, and an annual programme review. If you only want to read the documents, keep reading them — that is the point of publishing them.

Under 25 staff, single site, consultant or independent pharmacy: Associate, $495. Twenty-five or more staff: Operating, $2,750. Multi-site networks or organizations running their own supplier programs: Network Partner, $8,900. Not-for-profit health authorities and organizations under ten staff pay the Associate rate whatever their size. See the full comparison.

Any time, with no penalty. Dues are not refunded for the remainder of the year, credentials held by your staff are unaffected, and any audit certificate stands until its expiry date.