dapor
Certification  ·  Five credentials

Train the people who touch the load.

A trailer can be perfect and a shipment can still be ruined by a door held open for six minutes. Our credentials are built for the people who make those decisions in real time — dock crews, drivers, quality leads and investigators — and they are assessed, not just attended.

See 2026 course dates Ask about in-house delivery
The pathway

How the five credentials fit together

Most organizations start by putting their dock and driver staff through CCH-1, then send one or two people up the quality track. The winter workshop stands on its own and needs no prerequisite.

CCH-1 HANDLER · 2 DAYS CCQL-2 QUALITY LEAD · 5 DAYS EXI-3 INVESTIGATOR · 2 DAYS TMP-3 MAPPING · 3 DAYS WCO — WINTER CORRIDOR OPERATIONS STANDALONE · 1 DAY · SEPT–NOV EITHER OR BOTH; CCQL-2 REQUIRED
Course catalogue

What each one covers

Fees are per candidate in Canadian dollars and exclude GST/PST. Member organizations pay the rate shown; non-members add 35%. Fees include the assessment, one re-sit and the digital credential.

('
\n
\n FoundationCCH-1\n
\n

Certified Cold Chain Handler

\n

Correct receipt, staging and load-out of chilled and frozen product; door discipline; what a logger is actually telling you; when to stop and call someone. Assessed by a 40-question paper and a supervised dock exercise.

\n
\n
Fee
$745 CAD
\n
Length
2 days
\n
Format
In person, at your site or in Winnipeg
\n
Written for
Dock staff, drivers, receivers, warehouse supervisors
\n
Prerequisite
None
\n
Cohort size
Up to 18
\n
Renewal
Three years, one-day refresher
\n
\n
', '
\n
\n IntermediateCCQL-2\n
\n

Cold Chain Quality Lead

\n

Building and defending a temperature control programme: SOP structure, logger placement to DCS-01, deviation handling, supplier requirements, and preparing an evidence pack for a customer or regulator audit. Assessed by a written programme submission reviewed by two examiners.

\n
\n
Fee
$2,180 CAD
\n
Length
5 days over 5 weeks
\n
Format
Four half-day online sessions plus one in-person day
\n
Written for
QA and compliance staff, distribution managers
\n
Prerequisite
CCH-1, or two years of documented cold chain responsibility
\n
Cohort size
Up to 14
\n
Renewal
Three years, evidence of practice
\n
\n
', '
\n
\n AdvancedTMP-3\n
\n

Thermal Mapping Practitioner

\n

Designing and running a mapping study on trailers, reefer units, cold rooms and passive shippers: sensor count and placement, empty and loaded profiles, seasonal worst case, and writing a report that survives challenge. Candidates run a full study in our instrumented trailer bays.

\n
\n
Fee
$2,950 CAD
\n
Length
3 days
\n
Format
Hands-on, Waverley Street lab, Winnipeg only
\n
Written for
Validation staff, engineers, senior QA
\n
Prerequisite
CCQL-2
\n
Cohort size
Capped at 12
\n
Renewal
Three years, one study submitted
\n
\n
', '
\n
\n AdvancedEXI-3\n
\n

Excursion Investigator

\n

Running a DCS-04 investigation end to end: securing the data, reconstructing the timeline, mean kinetic temperature and stability-budget reasoning, product disposition, and writing findings that a receiver will accept. Built on real anonymised case files.

\n
\n
Fee
$1,690 CAD
\n
Length
2 days
\n
Format
In person, Winnipeg, Toronto and Montréal
\n
Written for
Quality leads who own deviation files
\n
Prerequisite
CCQL-2
\n
Cohort size
Up to 16
\n
Renewal
Three years
\n
\n
', '
\n
\n Seasonal workshopWCO\n
\n

Winter Corridor Operations

\n

The freeze side of the problem: pre-conditioning windows, nose-of-trailer risk, dwell limits at unheated docks, held-load procedure, and what DCS-03 requires when a receiver is closed and the driver is out of hours. Runs September to November only.

\n
\n
Fee
$495 CAD
\n
Length
1 day
\n
Format
In person, rotating prairie and northern locations
\n
Written for
Anyone who moves freight below −20 °C
\n
Prerequisite
None
\n
Cohort size
Up to 30
\n
Renewal
Not a certification; attendance record issued
\n
\n
')
In-house delivery

Bring a cohort to your own dock

For CCH-1 and WCO we will run the course at your facility, using your equipment, your product classes and your actual receiving area. It works better than a classroom and it costs less per head above eight candidates.

In-house CCH-1: $8,900 CAD for up to 18 candidates, plus instructor travel outside Manitoba. Delivery in French available with six weeks’ notice.

Request an in-house quotation
3,412

People certified since 2013

91%

First-attempt pass rate, CCH-1, 2025

94

Cohorts delivered in 2025

17

Qualified instructors across Canada

The fine print, up front

Assessment, records and appeals

Assessment is real. Roughly 9% of CCH-1 candidates do not pass on the first attempt. One re-sit is included in the fee; a second costs $180. We do not issue a credential for attendance alone.

Records belong to the candidate. Credentials are held in the candidate’s name, not the employer’s, and travel with them if they change jobs. Employers can verify any credential number through member services.

Appeals. A candidate may appeal an assessment result within 30 days. Appeals are reviewed by an examiner who was not involved in the original assessment, at no charge, with a decision inside 15 business days.

Cancellations. Full refund up to 21 days before the start date; 50% up to 7 days; substitutions accepted any time at no cost.